Privacy Policy for E Club

Effective Date: [11-12-2024]

At E Club, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make purchases from our online store. By accessing our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information when you visit our website, register an account, make a purchase, subscribe to our newsletter, or engage with us through customer service channels. The information we collect includes:

• Personal Identification Information: Name, email address, phone number, billing and shipping addresses, and payment details (such as credit card or bank account information).
• Non-Personal Identification Information: IP address, browser type, device type, operating system, and browsing behavior (such as pages viewed and time spent on the site).
• Transaction Data: Details about the products you purchase, payment method, and transaction history.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Process Orders: We use your information to process and fulfill your orders, including shipping, billing, and customer service.
• To Improve Our Services: We may use your information to analyze trends and improve the functionality, performance, and user experience of our website.
• To Communicate with You: We use your contact information to send you order confirmations, shipping updates, promotions, newsletters, and other important information.
• To Prevent Fraud: We may use your information to detect and prevent fraud and unauthorized transactions.
• To Comply with Legal Obligations: We may use and disclose your information when required by law or to protect our rights, privacy, and safety.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as web beacons and analytics tools) to collect information about your use of our website. This helps us enhance your experience, remember your preferences, and analyze website traffic. You can manage your cookie preferences through your browser settings.

4. How We Protect Your Information

We are committed to protecting the security of your personal information. We use industry-standard security measures, including encryption, firewalls, and secure servers, to safeguard your data. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with the following parties for specific purposes:

• Service Providers: Third-party companies that assist us in processing orders, payment processing, shipping, customer service, and website maintenance.
• Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, court orders, or other lawful requests.

6. Your Rights and Choices

As a customer, you have the right to:

• Access and Update Your Information: You can access, correct, or update your personal information by logging into your account or contacting our customer service team.
• Opt-Out of Communications: If you no longer wish to receive promotional emails or newsletters, you can unsubscribe using the link provided in our communications or by contacting us directly.
• Request Data Deletion: You can request the deletion of your personal information. Please note that certain information may be retained for legal or business purposes.

7. Third-Party Links

Our website may contain links to third-party websites or services. These external sites are not operated by us, and we are not responsible for the content or privacy practices of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. When we do, we will post the updated policy on this page and revise the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

By using our website, you acknowledge that you have read and understood this Privacy Policy.